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EBL Disability Services Inc
Endeavour House, Module 5,
11-15 Fourth Avenue, Mawson Lakes SA 5095
Tel: (08) 8252 1000
Fax: (08) 8255 1066

ENABLE Plan Management
Tenancy 40, Innovation House,
50 Mawson Lakes Boulevard
Mawson Lakes SA 5095
Tel: (08) 8419 5330

Feedback & Complaints

Your opinion matters to us, it helps us refine our services and provide you with the information you need. Please take the time to send us your feedback using the contact form (select “Feedback” as the Subject) or via any of the other methods listed below.

EBL aims to ensure each participant has knowledge and access to the provider’s complaints management and resolution system. Complaints and other feedback made by all parties are welcomed, acknowledged, respected and well-managed.

Feedback and complaints can be received in several different pathways, including:

NDIS participants have the right to complain or provide feedback about the safety and quality of NDIS supports and services. Please click here for more information on how to do this via the NDIS Commission.

Send us a message via the contact form on this website (select “Feedback” for the Subject field).

Phone and ask to speak to the Chief Executive Officer or Operations Manager.

Address your written feedback to the Chief Executive Officer, Chair of EBL Board or Convenor of the Carer Advisory Group and post to the address listed here.

NDIS

NDIS participants have the right to complain or provide feedback about the safety and quality of NDIS supports and services. To do so:

Or click here for more information about the process via the NDIS Commission.

EBL DISABLIITY SERVICES

Telephone: (08) 8252 1000

Email:
wendyw@eblds.org.au Chief Executive
dawn-BOD@eblds.org.au Dawn Brodie, Carer Advisory Group (CAG)
admin@eblds.org.au Attention the EBL Chair

In person:
Wendy Warren, EBL Chief Executive
Sue Chapman, EBL Chair
Dawn Brodie, EBL Carer Advisory Group Convener

In writing:
Attention the CEO, Chair or CAG Convenor
EBL Disability Services
Endeavour House, Module 5
Fourth Ave, Mawson Lakes, SA 5095

Feedback and Complaints Form:
Can be found here
Or you can request a copy be sent via our admin email admin@eblds.org.au
Or you can phone Head Office and request a copy on (08) 8252 1000

Website:
www.eblds.org.au

Crisis Support