Contact
EBL Disability Services Inc Endeavour House, Module 5E, 11-15 Fourth Avenue, Mawson Lakes SA 5095 Tel: (08) 8252 1000 Fax: (08) 8255 1066
ENABLE Plan Management Tenancy 40, Innovation House, 50 Mawson Lakes Boulevard Mawson Lakes SA 5095 Tel: (08) 8419 5330
Feedback & Complaints
Your opinion matters to us, it helps us refine our services and provide you with the information you need. Please take the time to send us your feedback using the contact form (select “Feedback” as the Subject) or via any of the other methods listed below.
EBL aims to ensure each participant has knowledge and access to the provider’s complaints management and resolution system. Complaints and other feedback made by all parties are welcomed, acknowledged, respected and well-managed.
Feedback and complaints can be received in several different pathways, including:

NDIS participants have the right to complain or provide feedback about the safety and quality of NDIS supports and services. Please click here for more information on how to do this via the NDIS Commission.

Send us a message via the contact form on this website (select “Feedback” for the Subject field).

Phone and ask to speak to the Chief Executive Officer or Operations Manager.

Address your written feedback to the Chief Executive Officer, Chair of EBL Board or Convenor of the Carer Advisory Group and post to the address listed here.
NDIS

NDIS participants have the right to complain or provide feedback about the safety and quality of NDIS supports and services. To do so:
Call: 1800 355 544
Or click here for more information about the process via the NDIS Commission.
EBL DISABLIITY SERVICES

Telephone: (08) 8252 1000

Email:
wendyw@eblds.org.au Chief Executive
dawn-BOD@eblds.org.au Dawn Brodie, Carer Advisory Group (CAG)
admin@eblds.org.au Attention the EBL Chair

In person:
Wendy Warren, EBL Chief Executive
Sue Chapman, EBL Chair
Dawn Brodie, EBL Carer Advisory Group Convener

In writing:
Attention the CEO, Chair or CAG Convenor
EBL Disability Services
Endeavour House, Module 5E
Fourth Ave, Mawson Lakes, SA 5095

Feedback and Complaints Form:
Can be found here
Or you can request a copy be sent via our admin email admin@eblds.org.au
Or you can phone Head Office and request a copy on (08) 8252 1000

Website:
www.eblds.org.au
Crisis Support
Carer Support: 1800 052 222 or 8379 5777
www.carersupport.org.au
Carers South Australia: 1800 242 636
http://carers-sa.asn.au/
Disability SA: 1300 786 117 (9am to 5pm) after-hours options, click link below
https://dhs.sa.gov.au/services/disability/disability-sa#after-hours
Lifeline: 13 11 44
www.lifeline.org.au
Beyond Blue: 1300 22 4636
www.beyondblue.org.au
Donate
Should you wish to make a donation to EBL Disability Services, please contact us on (08) 8252 1000 or email the EBL team here and select donate.


